Cognitial Software FAQs

Can I control a receiver over my phone or tablet's 3G / 4G / Wireless carrier's Internet connection (as opposed to my local WiFi connection)?
Yes, you can control one of your receivers using your wireless carrier's Internet connection. However, since a single port (8080) is used to control the DirecTV receivers, ...
Confirming settings on the DirecTV receiver or DVR itself
Following the steps below, you can confirm that your Android device and DirecTV receiver or DVR is properly configured for network access. Please follow all of ...
Can I install the software on more than one computer with only one license?
Certainly! If you have more than one computer - for example, a desktop and a laptop, you can install the full/registered version on both of ...
Can I control the Genie and CLIENT devices?
The Genie (HR34/HR44) is similar to the H2x and HR2x series of receivers and is/has been supported in all of my DirecTV Remote+ apps & ...
Can I use custom icons for my shortcuts?
Starting in v1.3.0 of the Shortcut Add-On, you can use custom images for the shortcuts created with the Shortcut Add-On by placing specially named images ...
Can the volume plugin change power on my TV or AVR without asking every time?
Note: Starting in v2.2.0 of the plugin, this option can now be easily changed on each individual profile! In order to preserve previous default behavior ...
Can I make a backup of the Volume Plugin's settings?
Yes, you can manually copy or replace (with a backup) the configuration file for the Volume plugin. The plugin's settings are stored in the following location: SD ...
Can I use DDNS to access my receiver over the Internet?
Note: This applies only to DirecTV Remote+ Pro v3.3.0 and up If you have forwarded a port in your router in order to control your DirecTV ...