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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(108537 views)
Is Cognitial Mobile on Google+ or Google Groups?
(144464 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(98187 views)
Known Issues (current version)
(77448 views)
What can I expect to see in future versions? ("ToDo")
(79980 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124883 views)
What are the requirements for the DirecTV Remote+ apps?
(107242 views)
The app crashes when I try to scan
(77804 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80449 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79817 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(76468 views)
Advanced support options
(73080 views)
What is the MEmote?
(32920 views)
One or more receivers are listed as "UNNAMED"
(35650 views)
I can't find the menus in the main DirecTV Remote+ app!
(34808 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(42030 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(40937 views)
The Mini-Guide fails to retrieve data for some channels
(35370 views)
Can I control the Genie and CLIENT devices?
(35749 views)
I am unable to see or use any menus in the app
(35778 views)
Why doesn't the mini-guide show any favorite channels?
(35046 views)
What permissions does the DirecTV Remote app use?
(36071 views)
Is there an easter egg in DirecTV Remote+ Pro?
(35542 views)
How do I manually add a receiver?
(39358 views)
How do I rename a receiver?
(41908 views)
How do I make a backup of my app's settings or copy them to another device?
(37725 views)
How do I reset the app's configuration to brand new?
(42003 views)
How do I get back to the Scan screen I saw when I first used the app?
(48101 views)
Confirming settings on the DirecTV receiver or DVR itself
(860822 views)
The app keeps asking me to rate it even though I already have
(36441 views)
How do I fully exit or close the app?
(35439 views)
Do you offer technical support?
(36337 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(37428 views)
(PRO-only) How does the Mini-Guide Source option work?
(35309 views)
How do I remove a receiver from the app?
(38889 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(37038 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(38645 views)
The Slow Motion button (and / or macros) do not work well.
(39062 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(40438 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(38496 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)