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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(101720 views)
Is Cognitial Mobile on Google+ or Google Groups?
(129840 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(92152 views)
Known Issues (current version)
(74558 views)
What can I expect to see in future versions? ("ToDo")
(77058 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(121429 views)
What are the requirements for the DirecTV Remote+ apps?
(103947 views)
The app crashes when I try to scan
(74882 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(77550 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(76916 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(66675 views)
Advanced support options
(61425 views)
What is the MEmote?
(27135 views)
One or more receivers are listed as "UNNAMED"
(29833 views)
I can't find the menus in the main DirecTV Remote+ app!
(28990 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(35512 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(34433 views)
The Mini-Guide fails to retrieve data for some channels
(29538 views)
Can I control the Genie and CLIENT devices?
(30024 views)
I am unable to see or use any menus in the app
(29946 views)
Why doesn't the mini-guide show any favorite channels?
(29181 views)
What permissions does the DirecTV Remote app use?
(30309 views)
Is there an easter egg in DirecTV Remote+ Pro?
(29773 views)
How do I manually add a receiver?
(33532 views)
How do I rename a receiver?
(36136 views)
How do I make a backup of my app's settings or copy them to another device?
(31924 views)
How do I reset the app's configuration to brand new?
(36129 views)
How do I get back to the Scan screen I saw when I first used the app?
(42291 views)
Confirming settings on the DirecTV receiver or DVR itself
(848972 views)
The app keeps asking me to rate it even though I already have
(30599 views)
How do I fully exit or close the app?
(29592 views)
Do you offer technical support?
(30597 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31616 views)
(PRO-only) How does the Mini-Guide Source option work?
(29507 views)
How do I remove a receiver from the app?
(33071 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31250 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(32857 views)
The Slow Motion button (and / or macros) do not work well.
(33332 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(34682 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32615 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)