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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(104433 views)
Is Cognitial Mobile on Google+ or Google Groups?
(133554 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(94816 views)
Known Issues (current version)
(76916 views)
What can I expect to see in future versions? ("ToDo")
(79438 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(123807 views)
What are the requirements for the DirecTV Remote+ apps?
(106174 views)
The app crashes when I try to scan
(77271 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(79858 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79277 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(68011 views)
Advanced support options
(62596 views)
What is the MEmote?
(27812 views)
One or more receivers are listed as "UNNAMED"
(30468 views)
I can't find the menus in the main DirecTV Remote+ app!
(29630 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36207 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35164 views)
The Mini-Guide fails to retrieve data for some channels
(30157 views)
Can I control the Genie and CLIENT devices?
(30663 views)
I am unable to see or use any menus in the app
(30581 views)
Why doesn't the mini-guide show any favorite channels?
(29851 views)
What permissions does the DirecTV Remote app use?
(30894 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30382 views)
How do I manually add a receiver?
(34166 views)
How do I rename a receiver?
(36756 views)
How do I make a backup of my app's settings or copy them to another device?
(32573 views)
How do I reset the app's configuration to brand new?
(36810 views)
How do I get back to the Scan screen I saw when I first used the app?
(42965 views)
Confirming settings on the DirecTV receiver or DVR itself
(850698 views)
The app keeps asking me to rate it even though I already have
(31271 views)
How do I fully exit or close the app?
(30245 views)
Do you offer technical support?
(31196 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32279 views)
(PRO-only) How does the Mini-Guide Source option work?
(30123 views)
How do I remove a receiver from the app?
(33706 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31905 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33503 views)
The Slow Motion button (and / or macros) do not work well.
(33952 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35317 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33278 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)