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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(97931 views)
Is Cognitial Mobile on Google+ or Google Groups?
(124306 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(88470 views)
Known Issues (current version)
(71459 views)
What can I expect to see in future versions? ("ToDo")
(73906 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(118096 views)
What are the requirements for the DirecTV Remote+ apps?
(100591 views)
The app crashes when I try to scan
(71767 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(74461 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(73745 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(64860 views)
Advanced support options
(59914 views)
What is the MEmote?
(26293 views)
One or more receivers are listed as "UNNAMED"
(29008 views)
I can't find the menus in the main DirecTV Remote+ app!
(28119 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(34553 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(33445 views)
The Mini-Guide fails to retrieve data for some channels
(28672 views)
Can I control the Genie and CLIENT devices?
(29143 views)
I am unable to see or use any menus in the app
(29072 views)
Why doesn't the mini-guide show any favorite channels?
(28313 views)
What permissions does the DirecTV Remote app use?
(29484 views)
Is there an easter egg in DirecTV Remote+ Pro?
(28921 views)
How do I manually add a receiver?
(32673 views)
How do I rename a receiver?
(35271 views)
How do I make a backup of my app's settings or copy them to another device?
(31023 views)
How do I reset the app's configuration to brand new?
(35241 views)
How do I get back to the Scan screen I saw when I first used the app?
(41410 views)
Confirming settings on the DirecTV receiver or DVR itself
(846257 views)
The app keeps asking me to rate it even though I already have
(29804 views)
How do I fully exit or close the app?
(28726 views)
Do you offer technical support?
(29719 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(30760 views)
(PRO-only) How does the Mini-Guide Source option work?
(28685 views)
How do I remove a receiver from the app?
(32195 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30406 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(31982 views)
The Slow Motion button (and / or macros) do not work well.
(32452 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33803 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31763 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)