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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(95552 views)
Is Cognitial Mobile on Google+ or Google Groups?
(120984 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(86135 views)
Known Issues (current version)
(69428 views)
What can I expect to see in future versions? ("ToDo")
(71831 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(115939 views)
What are the requirements for the DirecTV Remote+ apps?
(98515 views)
The app crashes when I try to scan
(69634 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(72501 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(71719 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(63655 views)
Advanced support options
(58887 views)
What is the MEmote?
(25764 views)
One or more receivers are listed as "UNNAMED"
(28471 views)
I can't find the menus in the main DirecTV Remote+ app!
(27581 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(33921 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(32846 views)
The Mini-Guide fails to retrieve data for some channels
(28088 views)
Can I control the Genie and CLIENT devices?
(28550 views)
I am unable to see or use any menus in the app
(28521 views)
Why doesn't the mini-guide show any favorite channels?
(27797 views)
What permissions does the DirecTV Remote app use?
(28980 views)
Is there an easter egg in DirecTV Remote+ Pro?
(28377 views)
How do I manually add a receiver?
(32084 views)
How do I rename a receiver?
(34736 views)
How do I make a backup of my app's settings or copy them to another device?
(30507 views)
How do I reset the app's configuration to brand new?
(34703 views)
How do I get back to the Scan screen I saw when I first used the app?
(40886 views)
Confirming settings on the DirecTV receiver or DVR itself
(844640 views)
The app keeps asking me to rate it even though I already have
(29210 views)
How do I fully exit or close the app?
(28171 views)
Do you offer technical support?
(29170 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(30154 views)
(PRO-only) How does the Mini-Guide Source option work?
(28152 views)
How do I remove a receiver from the app?
(31659 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(29842 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(31463 views)
The Slow Motion button (and / or macros) do not work well.
(31938 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33253 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31234 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)