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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(101658 views)
Is Cognitial Mobile on Google+ or Google Groups?
(129767 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(92093 views)
Known Issues (current version)
(74511 views)
What can I expect to see in future versions? ("ToDo")
(77000 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(121380 views)
What are the requirements for the DirecTV Remote+ apps?
(103896 views)
The app crashes when I try to scan
(74834 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(77505 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(76868 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(66653 views)
Advanced support options
(61405 views)
What is the MEmote?
(27117 views)
One or more receivers are listed as "UNNAMED"
(29810 views)
I can't find the menus in the main DirecTV Remote+ app!
(28972 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(35496 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(34403 views)
The Mini-Guide fails to retrieve data for some channels
(29518 views)
Can I control the Genie and CLIENT devices?
(30006 views)
I am unable to see or use any menus in the app
(29936 views)
Why doesn't the mini-guide show any favorite channels?
(29167 views)
What permissions does the DirecTV Remote app use?
(30294 views)
Is there an easter egg in DirecTV Remote+ Pro?
(29765 views)
How do I manually add a receiver?
(33516 views)
How do I rename a receiver?
(36116 views)
How do I make a backup of my app's settings or copy them to another device?
(31909 views)
How do I reset the app's configuration to brand new?
(36116 views)
How do I get back to the Scan screen I saw when I first used the app?
(42276 views)
Confirming settings on the DirecTV receiver or DVR itself
(848930 views)
The app keeps asking me to rate it even though I already have
(30588 views)
How do I fully exit or close the app?
(29582 views)
Do you offer technical support?
(30586 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31603 views)
(PRO-only) How does the Mini-Guide Source option work?
(29486 views)
How do I remove a receiver from the app?
(33059 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31247 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(32844 views)
The Slow Motion button (and / or macros) do not work well.
(33321 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(34673 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32599 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)