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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(108716 views)
Is Cognitial Mobile on Google+ or Google Groups?
(144910 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(98314 views)
Known Issues (current version)
(77451 views)
What can I expect to see in future versions? ("ToDo")
(79985 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124901 views)
What are the requirements for the DirecTV Remote+ apps?
(107259 views)
The app crashes when I try to scan
(77810 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80453 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79821 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(76833 views)
Advanced support options
(73550 views)
What is the MEmote?
(33125 views)
One or more receivers are listed as "UNNAMED"
(35857 views)
I can't find the menus in the main DirecTV Remote+ app!
(34982 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(42264 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(41179 views)
The Mini-Guide fails to retrieve data for some channels
(35575 views)
Can I control the Genie and CLIENT devices?
(35954 views)
I am unable to see or use any menus in the app
(35967 views)
Why doesn't the mini-guide show any favorite channels?
(35255 views)
What permissions does the DirecTV Remote app use?
(36261 views)
Is there an easter egg in DirecTV Remote+ Pro?
(35748 views)
How do I manually add a receiver?
(39536 views)
How do I rename a receiver?
(42090 views)
How do I make a backup of my app's settings or copy them to another device?
(37920 views)
How do I reset the app's configuration to brand new?
(42199 views)
How do I get back to the Scan screen I saw when I first used the app?
(48314 views)
Confirming settings on the DirecTV receiver or DVR itself
(861251 views)
The app keeps asking me to rate it even though I already have
(36656 views)
How do I fully exit or close the app?
(35656 views)
Do you offer technical support?
(36562 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(37628 views)
(PRO-only) How does the Mini-Guide Source option work?
(35518 views)
How do I remove a receiver from the app?
(39109 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(37282 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(38864 views)
The Slow Motion button (and / or macros) do not work well.
(39287 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(40654 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(38711 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)