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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(105193 views)
Is Cognitial Mobile on Google+ or Google Groups?
(135130 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(95516 views)
Known Issues (current version)
(77368 views)
What can I expect to see in future versions? ("ToDo")
(79915 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124415 views)
What are the requirements for the DirecTV Remote+ apps?
(106767 views)
The app crashes when I try to scan
(77735 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80369 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79733 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(68998 views)
Advanced support options
(63600 views)
What is the MEmote?
(28336 views)
One or more receivers are listed as "UNNAMED"
(31013 views)
I can't find the menus in the main DirecTV Remote+ app!
(30133 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36831 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35723 views)
The Mini-Guide fails to retrieve data for some channels
(30719 views)
Can I control the Genie and CLIENT devices?
(31172 views)
I am unable to see or use any menus in the app
(31155 views)
Why doesn't the mini-guide show any favorite channels?
(30414 views)
What permissions does the DirecTV Remote app use?
(31452 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30937 views)
How do I manually add a receiver?
(34711 views)
How do I rename a receiver?
(37260 views)
How do I make a backup of my app's settings or copy them to another device?
(33073 views)
How do I reset the app's configuration to brand new?
(37363 views)
How do I get back to the Scan screen I saw when I first used the app?
(43518 views)
Confirming settings on the DirecTV receiver or DVR itself
(851927 views)
The app keeps asking me to rate it even though I already have
(31800 views)
How do I fully exit or close the app?
(30833 views)
Do you offer technical support?
(31731 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32825 views)
(PRO-only) How does the Mini-Guide Source option work?
(30696 views)
How do I remove a receiver from the app?
(34227 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(32416 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(34021 views)
The Slow Motion button (and / or macros) do not work well.
(34472 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35838 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33875 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)