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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(107187 views)
Is Cognitial Mobile on Google+ or Google Groups?
(140760 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97108 views)
Known Issues (current version)
(77419 views)
What can I expect to see in future versions? ("ToDo")
(79945 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124686 views)
What are the requirements for the DirecTV Remote+ apps?
(107054 views)
The app crashes when I try to scan
(77776 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80415 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79787 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(73415 views)
Advanced support options
(69224 views)
What is the MEmote?
(31052 views)
One or more receivers are listed as "UNNAMED"
(33797 views)
I can't find the menus in the main DirecTV Remote+ app!
(32918 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(39933 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(38875 views)
The Mini-Guide fails to retrieve data for some channels
(33520 views)
Can I control the Genie and CLIENT devices?
(33899 views)
I am unable to see or use any menus in the app
(33938 views)
Why doesn't the mini-guide show any favorite channels?
(33187 views)
What permissions does the DirecTV Remote app use?
(34242 views)
Is there an easter egg in DirecTV Remote+ Pro?
(33706 views)
How do I manually add a receiver?
(37484 views)
How do I rename a receiver?
(40057 views)
How do I make a backup of my app's settings or copy them to another device?
(35825 views)
How do I reset the app's configuration to brand new?
(40117 views)
How do I get back to the Scan screen I saw when I first used the app?
(46278 views)
Confirming settings on the DirecTV receiver or DVR itself
(857249 views)
The app keeps asking me to rate it even though I already have
(34579 views)
How do I fully exit or close the app?
(33592 views)
Do you offer technical support?
(34480 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(35588 views)
(PRO-only) How does the Mini-Guide Source option work?
(33462 views)
How do I remove a receiver from the app?
(36983 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(35168 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(36805 views)
The Slow Motion button (and / or macros) do not work well.
(37219 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(38544 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(36601 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)