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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(103664 views)
Is Cognitial Mobile on Google+ or Google Groups?
(132516 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(94043 views)
Known Issues (current version)
(76244 views)
What can I expect to see in future versions? ("ToDo")
(78715 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(123165 views)
What are the requirements for the DirecTV Remote+ apps?
(105560 views)
The app crashes when I try to scan
(76584 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(79192 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(78620 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(67618 views)
Advanced support options
(62258 views)
What is the MEmote?
(27621 views)
One or more receivers are listed as "UNNAMED"
(30293 views)
I can't find the menus in the main DirecTV Remote+ app!
(29458 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36005 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(34970 views)
The Mini-Guide fails to retrieve data for some channels
(29961 views)
Can I control the Genie and CLIENT devices?
(30486 views)
I am unable to see or use any menus in the app
(30384 views)
Why doesn't the mini-guide show any favorite channels?
(29683 views)
What permissions does the DirecTV Remote app use?
(30729 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30207 views)
How do I manually add a receiver?
(33969 views)
How do I rename a receiver?
(36570 views)
How do I make a backup of my app's settings or copy them to another device?
(32404 views)
How do I reset the app's configuration to brand new?
(36613 views)
How do I get back to the Scan screen I saw when I first used the app?
(42768 views)
Confirming settings on the DirecTV receiver or DVR itself
(850206 views)
The app keeps asking me to rate it even though I already have
(31084 views)
How do I fully exit or close the app?
(30056 views)
Do you offer technical support?
(31062 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32083 views)
(PRO-only) How does the Mini-Guide Source option work?
(29943 views)
How do I remove a receiver from the app?
(33543 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31731 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33331 views)
The Slow Motion button (and / or macros) do not work well.
(33789 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35130 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33098 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)