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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(105490 views)
Is Cognitial Mobile on Google+ or Google Groups?
(136047 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(95755 views)
Known Issues (current version)
(77372 views)
What can I expect to see in future versions? ("ToDo")
(79919 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124455 views)
What are the requirements for the DirecTV Remote+ apps?
(106805 views)
The app crashes when I try to scan
(77738 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80377 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79743 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(69705 views)
Advanced support options
(64436 views)
What is the MEmote?
(28759 views)
One or more receivers are listed as "UNNAMED"
(31447 views)
I can't find the menus in the main DirecTV Remote+ app!
(30589 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(37311 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(36235 views)
The Mini-Guide fails to retrieve data for some channels
(31171 views)
Can I control the Genie and CLIENT devices?
(31584 views)
I am unable to see or use any menus in the app
(31597 views)
Why doesn't the mini-guide show any favorite channels?
(30845 views)
What permissions does the DirecTV Remote app use?
(31889 views)
Is there an easter egg in DirecTV Remote+ Pro?
(31368 views)
How do I manually add a receiver?
(35150 views)
How do I rename a receiver?
(37712 views)
How do I make a backup of my app's settings or copy them to another device?
(33515 views)
How do I reset the app's configuration to brand new?
(37806 views)
How do I get back to the Scan screen I saw when I first used the app?
(43982 views)
Confirming settings on the DirecTV receiver or DVR itself
(852794 views)
The app keeps asking me to rate it even though I already have
(32239 views)
How do I fully exit or close the app?
(31287 views)
Do you offer technical support?
(32175 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(33280 views)
(PRO-only) How does the Mini-Guide Source option work?
(31146 views)
How do I remove a receiver from the app?
(34711 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(32878 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(34448 views)
The Slow Motion button (and / or macros) do not work well.
(34906 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(36254 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(34293 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)