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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(108324 views)
Is Cognitial Mobile on Google+ or Google Groups?
(143878 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(98020 views)
Known Issues (current version)
(77446 views)
What can I expect to see in future versions? ("ToDo")
(79978 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124857 views)
What are the requirements for the DirecTV Remote+ apps?
(107215 views)
The app crashes when I try to scan
(77799 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80442 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79814 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(75981 views)
Advanced support options
(72511 views)
What is the MEmote?
(32659 views)
One or more receivers are listed as "UNNAMED"
(35365 views)
I can't find the menus in the main DirecTV Remote+ app!
(34504 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(41717 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(40614 views)
The Mini-Guide fails to retrieve data for some channels
(35098 views)
Can I control the Genie and CLIENT devices?
(35465 views)
I am unable to see or use any menus in the app
(35495 views)
Why doesn't the mini-guide show any favorite channels?
(34780 views)
What permissions does the DirecTV Remote app use?
(35809 views)
Is there an easter egg in DirecTV Remote+ Pro?
(35248 views)
How do I manually add a receiver?
(39067 views)
How do I rename a receiver?
(41627 views)
How do I make a backup of my app's settings or copy them to another device?
(37424 views)
How do I reset the app's configuration to brand new?
(41713 views)
How do I get back to the Scan screen I saw when I first used the app?
(47832 views)
Confirming settings on the DirecTV receiver or DVR itself
(860250 views)
The app keeps asking me to rate it even though I already have
(36162 views)
How do I fully exit or close the app?
(35166 views)
Do you offer technical support?
(36051 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(37168 views)
(PRO-only) How does the Mini-Guide Source option work?
(35034 views)
How do I remove a receiver from the app?
(38608 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(36765 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(38377 views)
The Slow Motion button (and / or macros) do not work well.
(38777 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(40172 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(38202 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)