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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(107931 views)
Is Cognitial Mobile on Google+ or Google Groups?
(142879 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97682 views)
Known Issues (current version)
(77435 views)
What can I expect to see in future versions? ("ToDo")
(79966 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124805 views)
What are the requirements for the DirecTV Remote+ apps?
(107150 views)
The app crashes when I try to scan
(77792 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80434 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79809 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(75124 views)
Advanced support options
(71394 views)
What is the MEmote?
(32133 views)
One or more receivers are listed as "UNNAMED"
(34849 views)
I can't find the menus in the main DirecTV Remote+ app!
(33998 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(41115 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(40032 views)
The Mini-Guide fails to retrieve data for some channels
(34576 views)
Can I control the Genie and CLIENT devices?
(34983 views)
I am unable to see or use any menus in the app
(34994 views)
Why doesn't the mini-guide show any favorite channels?
(34219 views)
What permissions does the DirecTV Remote app use?
(35262 views)
Is there an easter egg in DirecTV Remote+ Pro?
(34752 views)
How do I manually add a receiver?
(38562 views)
How do I rename a receiver?
(41089 views)
How do I make a backup of my app's settings or copy them to another device?
(36879 views)
How do I reset the app's configuration to brand new?
(41179 views)
How do I get back to the Scan screen I saw when I first used the app?
(47370 views)
Confirming settings on the DirecTV receiver or DVR itself
(859285 views)
The app keeps asking me to rate it even though I already have
(35630 views)
How do I fully exit or close the app?
(34667 views)
Do you offer technical support?
(35531 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(36669 views)
(PRO-only) How does the Mini-Guide Source option work?
(34506 views)
How do I remove a receiver from the app?
(38080 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(36265 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(37863 views)
The Slow Motion button (and / or macros) do not work well.
(38289 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(39632 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(37712 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)