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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(110412 views)
Is Cognitial Mobile on Google+ or Google Groups?
(149263 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(99683 views)
Known Issues (current version)
(77563 views)
What can I expect to see in future versions? ("ToDo")
(80132 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(125202 views)
What are the requirements for the DirecTV Remote+ apps?
(107562 views)
The app crashes when I try to scan
(77929 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80574 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79927 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(80119 views)
Advanced support options
(77942 views)
What is the MEmote?
(35089 views)
One or more receivers are listed as "UNNAMED"
(37799 views)
I can't find the menus in the main DirecTV Remote+ app!
(36954 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(44506 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(43432 views)
The Mini-Guide fails to retrieve data for some channels
(37554 views)
Can I control the Genie and CLIENT devices?
(37935 views)
I am unable to see or use any menus in the app
(37965 views)
Why doesn't the mini-guide show any favorite channels?
(37216 views)
What permissions does the DirecTV Remote app use?
(38241 views)
Is there an easter egg in DirecTV Remote+ Pro?
(37723 views)
How do I manually add a receiver?
(41478 views)
How do I rename a receiver?
(44037 views)
How do I make a backup of my app's settings or copy them to another device?
(39842 views)
How do I reset the app's configuration to brand new?
(44146 views)
How do I get back to the Scan screen I saw when I first used the app?
(50290 views)
Confirming settings on the DirecTV receiver or DVR itself
(865126 views)
The app keeps asking me to rate it even though I already have
(38576 views)
How do I fully exit or close the app?
(37599 views)
Do you offer technical support?
(38547 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(39633 views)
(PRO-only) How does the Mini-Guide Source option work?
(37488 views)
How do I remove a receiver from the app?
(41060 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(39254 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(40867 views)
The Slow Motion button (and / or macros) do not work well.
(41296 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(42626 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(40688 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)