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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(107278 views)
Is Cognitial Mobile on Google+ or Google Groups?
(141004 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97164 views)
Known Issues (current version)
(77421 views)
What can I expect to see in future versions? ("ToDo")
(79946 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124701 views)
What are the requirements for the DirecTV Remote+ apps?
(107067 views)
The app crashes when I try to scan
(77779 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80417 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79788 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(73606 views)
Advanced support options
(69456 views)
What is the MEmote?
(31181 views)
One or more receivers are listed as "UNNAMED"
(33920 views)
I can't find the menus in the main DirecTV Remote+ app!
(33035 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(40074 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(39014 views)
The Mini-Guide fails to retrieve data for some channels
(33641 views)
Can I control the Genie and CLIENT devices?
(34024 views)
I am unable to see or use any menus in the app
(34049 views)
Why doesn't the mini-guide show any favorite channels?
(33294 views)
What permissions does the DirecTV Remote app use?
(34356 views)
Is there an easter egg in DirecTV Remote+ Pro?
(33820 views)
How do I manually add a receiver?
(37620 views)
How do I rename a receiver?
(40165 views)
How do I make a backup of my app's settings or copy them to another device?
(35964 views)
How do I reset the app's configuration to brand new?
(40254 views)
How do I get back to the Scan screen I saw when I first used the app?
(46439 views)
Confirming settings on the DirecTV receiver or DVR itself
(857489 views)
The app keeps asking me to rate it even though I already have
(34693 views)
How do I fully exit or close the app?
(33707 views)
Do you offer technical support?
(34608 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(35718 views)
(PRO-only) How does the Mini-Guide Source option work?
(33582 views)
How do I remove a receiver from the app?
(37113 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(35304 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(36931 views)
The Slow Motion button (and / or macros) do not work well.
(37343 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(38669 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(36729 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)