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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(108222 views)
Is Cognitial Mobile on Google+ or Google Groups?
(143649 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97940 views)
Known Issues (current version)
(77442 views)
What can I expect to see in future versions? ("ToDo")
(79975 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124842 views)
What are the requirements for the DirecTV Remote+ apps?
(107195 views)
The app crashes when I try to scan
(77799 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80439 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79813 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(75767 views)
Advanced support options
(72251 views)
What is the MEmote?
(32523 views)
One or more receivers are listed as "UNNAMED"
(35240 views)
I can't find the menus in the main DirecTV Remote+ app!
(34370 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(41567 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(40485 views)
The Mini-Guide fails to retrieve data for some channels
(34983 views)
Can I control the Genie and CLIENT devices?
(35357 views)
I am unable to see or use any menus in the app
(35403 views)
Why doesn't the mini-guide show any favorite channels?
(34647 views)
What permissions does the DirecTV Remote app use?
(35686 views)
Is there an easter egg in DirecTV Remote+ Pro?
(35149 views)
How do I manually add a receiver?
(38950 views)
How do I rename a receiver?
(41524 views)
How do I make a backup of my app's settings or copy them to another device?
(37313 views)
How do I reset the app's configuration to brand new?
(41588 views)
How do I get back to the Scan screen I saw when I first used the app?
(47732 views)
Confirming settings on the DirecTV receiver or DVR itself
(860020 views)
The app keeps asking me to rate it even though I already have
(36021 views)
How do I fully exit or close the app?
(35055 views)
Do you offer technical support?
(35944 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(37048 views)
(PRO-only) How does the Mini-Guide Source option work?
(34905 views)
How do I remove a receiver from the app?
(38488 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(36643 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(38246 views)
The Slow Motion button (and / or macros) do not work well.
(38665 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(40057 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(38103 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)