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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(108775 views)
Is Cognitial Mobile on Google+ or Google Groups?
(145072 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(98359 views)
Known Issues (current version)
(77453 views)
What can I expect to see in future versions? ("ToDo")
(79987 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124909 views)
What are the requirements for the DirecTV Remote+ apps?
(107266 views)
The app crashes when I try to scan
(77810 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80453 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79823 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(76951 views)
Advanced support options
(73699 views)
What is the MEmote?
(33193 views)
One or more receivers are listed as "UNNAMED"
(35937 views)
I can't find the menus in the main DirecTV Remote+ app!
(35047 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(42352 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(41269 views)
The Mini-Guide fails to retrieve data for some channels
(35663 views)
Can I control the Genie and CLIENT devices?
(36026 views)
I am unable to see or use any menus in the app
(36037 views)
Why doesn't the mini-guide show any favorite channels?
(35333 views)
What permissions does the DirecTV Remote app use?
(36338 views)
Is there an easter egg in DirecTV Remote+ Pro?
(35832 views)
How do I manually add a receiver?
(39613 views)
How do I rename a receiver?
(42169 views)
How do I make a backup of my app's settings or copy them to another device?
(37993 views)
How do I reset the app's configuration to brand new?
(42269 views)
How do I get back to the Scan screen I saw when I first used the app?
(48396 views)
Confirming settings on the DirecTV receiver or DVR itself
(861408 views)
The app keeps asking me to rate it even though I already have
(36726 views)
How do I fully exit or close the app?
(35731 views)
Do you offer technical support?
(36628 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(37715 views)
(PRO-only) How does the Mini-Guide Source option work?
(35596 views)
How do I remove a receiver from the app?
(39185 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(37355 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(38926 views)
The Slow Motion button (and / or macros) do not work well.
(39362 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(40724 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(38782 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)