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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(106234 views)
Is Cognitial Mobile on Google+ or Google Groups?
(138154 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(96365 views)
Known Issues (current version)
(77393 views)
What can I expect to see in future versions? ("ToDo")
(79931 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124549 views)
What are the requirements for the DirecTV Remote+ apps?
(106919 views)
The app crashes when I try to scan
(77754 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80398 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79761 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(71416 views)
Advanced support options
(66549 views)
What is the MEmote?
(29792 views)
One or more receivers are listed as "UNNAMED"
(32489 views)
I can't find the menus in the main DirecTV Remote+ app!
(31631 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(38473 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(37401 views)
The Mini-Guide fails to retrieve data for some channels
(32170 views)
Can I control the Genie and CLIENT devices?
(32649 views)
I am unable to see or use any menus in the app
(32653 views)
Why doesn't the mini-guide show any favorite channels?
(31875 views)
What permissions does the DirecTV Remote app use?
(32916 views)
Is there an easter egg in DirecTV Remote+ Pro?
(32418 views)
How do I manually add a receiver?
(36163 views)
How do I rename a receiver?
(38699 views)
How do I make a backup of my app's settings or copy them to another device?
(34536 views)
How do I reset the app's configuration to brand new?
(38868 views)
How do I get back to the Scan screen I saw when I first used the app?
(45048 views)
Confirming settings on the DirecTV receiver or DVR itself
(854839 views)
The app keeps asking me to rate it even though I already have
(33264 views)
How do I fully exit or close the app?
(32331 views)
Do you offer technical support?
(33238 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(34311 views)
(PRO-only) How does the Mini-Guide Source option work?
(32168 views)
How do I remove a receiver from the app?
(35754 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(33873 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(35484 views)
The Slow Motion button (and / or macros) do not work well.
(35923 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(37279 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(35341 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)