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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(108919 views)
Is Cognitial Mobile on Google+ or Google Groups?
(145537 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(98507 views)
Known Issues (current version)
(77458 views)
What can I expect to see in future versions? ("ToDo")
(79992 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124940 views)
What are the requirements for the DirecTV Remote+ apps?
(107285 views)
The app crashes when I try to scan
(77814 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80454 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79826 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(77331 views)
Advanced support options
(74123 views)
What is the MEmote?
(33401 views)
One or more receivers are listed as "UNNAMED"
(36138 views)
I can't find the menus in the main DirecTV Remote+ app!
(35282 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(42602 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(41481 views)
The Mini-Guide fails to retrieve data for some channels
(35883 views)
Can I control the Genie and CLIENT devices?
(36231 views)
I am unable to see or use any menus in the app
(36248 views)
Why doesn't the mini-guide show any favorite channels?
(35572 views)
What permissions does the DirecTV Remote app use?
(36542 views)
Is there an easter egg in DirecTV Remote+ Pro?
(36051 views)
How do I manually add a receiver?
(39809 views)
How do I rename a receiver?
(42376 views)
How do I make a backup of my app's settings or copy them to another device?
(38200 views)
How do I reset the app's configuration to brand new?
(42460 views)
How do I get back to the Scan screen I saw when I first used the app?
(48611 views)
Confirming settings on the DirecTV receiver or DVR itself
(861822 views)
The app keeps asking me to rate it even though I already have
(36925 views)
How do I fully exit or close the app?
(35931 views)
Do you offer technical support?
(36844 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(37922 views)
(PRO-only) How does the Mini-Guide Source option work?
(35814 views)
How do I remove a receiver from the app?
(39371 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(37550 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(39133 views)
The Slow Motion button (and / or macros) do not work well.
(39566 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(40936 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(38992 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)