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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(110209 views)
Is Cognitial Mobile on Google+ or Google Groups?
(148874 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(99508 views)
Known Issues (current version)
(77480 views)
What can I expect to see in future versions? ("ToDo")
(80036 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(125105 views)
What are the requirements for the DirecTV Remote+ apps?
(107456 views)
The app crashes when I try to scan
(77850 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80492 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79860 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(79899 views)
Advanced support options
(77660 views)
What is the MEmote?
(34983 views)
One or more receivers are listed as "UNNAMED"
(37679 views)
I can't find the menus in the main DirecTV Remote+ app!
(36827 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(44356 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(43303 views)
The Mini-Guide fails to retrieve data for some channels
(37417 views)
Can I control the Genie and CLIENT devices?
(37820 views)
I am unable to see or use any menus in the app
(37826 views)
Why doesn't the mini-guide show any favorite channels?
(37086 views)
What permissions does the DirecTV Remote app use?
(38115 views)
Is there an easter egg in DirecTV Remote+ Pro?
(37597 views)
How do I manually add a receiver?
(41359 views)
How do I rename a receiver?
(43923 views)
How do I make a backup of my app's settings or copy them to another device?
(39751 views)
How do I reset the app's configuration to brand new?
(44010 views)
How do I get back to the Scan screen I saw when I first used the app?
(50166 views)
Confirming settings on the DirecTV receiver or DVR itself
(864860 views)
The app keeps asking me to rate it even though I already have
(38454 views)
How do I fully exit or close the app?
(37485 views)
Do you offer technical support?
(38410 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(39511 views)
(PRO-only) How does the Mini-Guide Source option work?
(37368 views)
How do I remove a receiver from the app?
(40924 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(39116 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(40723 views)
The Slow Motion button (and / or macros) do not work well.
(41159 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(42499 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(40577 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)