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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(97619 views)
Is Cognitial Mobile on Google+ or Google Groups?
(123867 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(88151 views)
Known Issues (current version)
(71187 views)
What can I expect to see in future versions? ("ToDo")
(73620 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(117802 views)
What are the requirements for the DirecTV Remote+ apps?
(100275 views)
The app crashes when I try to scan
(71457 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(74184 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(73443 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(64687 views)
Advanced support options
(59765 views)
What is the MEmote?
(26204 views)
One or more receivers are listed as "UNNAMED"
(28933 views)
I can't find the menus in the main DirecTV Remote+ app!
(28028 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(34472 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(33330 views)
The Mini-Guide fails to retrieve data for some channels
(28582 views)
Can I control the Genie and CLIENT devices?
(29059 views)
I am unable to see or use any menus in the app
(29007 views)
Why doesn't the mini-guide show any favorite channels?
(28242 views)
What permissions does the DirecTV Remote app use?
(29401 views)
Is there an easter egg in DirecTV Remote+ Pro?
(28852 views)
How do I manually add a receiver?
(32591 views)
How do I rename a receiver?
(35202 views)
How do I make a backup of my app's settings or copy them to another device?
(30956 views)
How do I reset the app's configuration to brand new?
(35163 views)
How do I get back to the Scan screen I saw when I first used the app?
(41330 views)
Confirming settings on the DirecTV receiver or DVR itself
(846022 views)
The app keeps asking me to rate it even though I already have
(29726 views)
How do I fully exit or close the app?
(28652 views)
Do you offer technical support?
(29639 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(30669 views)
(PRO-only) How does the Mini-Guide Source option work?
(28610 views)
How do I remove a receiver from the app?
(32124 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30333 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(31913 views)
The Slow Motion button (and / or macros) do not work well.
(32390 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33718 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31691 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)