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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(110992 views)
Is Cognitial Mobile on Google+ or Google Groups?
(150417 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(100158 views)
Known Issues (current version)
(77698 views)
What can I expect to see in future versions? ("ToDo")
(80280 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(125463 views)
What are the requirements for the DirecTV Remote+ apps?
(107827 views)
The app crashes when I try to scan
(78058 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80753 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(80091 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(80919 views)
Advanced support options
(79043 views)
What is the MEmote?
(35570 views)
One or more receivers are listed as "UNNAMED"
(38237 views)
I can't find the menus in the main DirecTV Remote+ app!
(37377 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(45041 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(43993 views)
The Mini-Guide fails to retrieve data for some channels
(37991 views)
Can I control the Genie and CLIENT devices?
(38406 views)
I am unable to see or use any menus in the app
(38411 views)
Why doesn't the mini-guide show any favorite channels?
(37694 views)
What permissions does the DirecTV Remote app use?
(38720 views)
Is there an easter egg in DirecTV Remote+ Pro?
(38157 views)
How do I manually add a receiver?
(41945 views)
How do I rename a receiver?
(44518 views)
How do I make a backup of my app's settings or copy them to another device?
(40328 views)
How do I reset the app's configuration to brand new?
(44583 views)
How do I get back to the Scan screen I saw when I first used the app?
(50780 views)
Confirming settings on the DirecTV receiver or DVR itself
(866108 views)
The app keeps asking me to rate it even though I already have
(39028 views)
How do I fully exit or close the app?
(38054 views)
Do you offer technical support?
(38986 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(40098 views)
(PRO-only) How does the Mini-Guide Source option work?
(37980 views)
How do I remove a receiver from the app?
(41536 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(39717 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(41332 views)
The Slow Motion button (and / or macros) do not work well.
(41759 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(43110 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(41134 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)