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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(106015 views)
Is Cognitial Mobile on Google+ or Google Groups?
(137541 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(96184 views)
Known Issues (current version)
(77386 views)
What can I expect to see in future versions? ("ToDo")
(79928 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124526 views)
What are the requirements for the DirecTV Remote+ apps?
(106893 views)
The app crashes when I try to scan
(77745 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80394 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79757 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(70907 views)
Advanced support options
(65933 views)
What is the MEmote?
(29497 views)
One or more receivers are listed as "UNNAMED"
(32186 views)
I can't find the menus in the main DirecTV Remote+ app!
(31349 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(38118 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(37033 views)
The Mini-Guide fails to retrieve data for some channels
(31869 views)
Can I control the Genie and CLIENT devices?
(32343 views)
I am unable to see or use any menus in the app
(32360 views)
Why doesn't the mini-guide show any favorite channels?
(31528 views)
What permissions does the DirecTV Remote app use?
(32639 views)
Is there an easter egg in DirecTV Remote+ Pro?
(32098 views)
How do I manually add a receiver?
(35854 views)
How do I rename a receiver?
(38430 views)
How do I make a backup of my app's settings or copy them to another device?
(34232 views)
How do I reset the app's configuration to brand new?
(38590 views)
How do I get back to the Scan screen I saw when I first used the app?
(44739 views)
Confirming settings on the DirecTV receiver or DVR itself
(854272 views)
The app keeps asking me to rate it even though I already have
(32989 views)
How do I fully exit or close the app?
(32022 views)
Do you offer technical support?
(32937 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(34044 views)
(PRO-only) How does the Mini-Guide Source option work?
(31888 views)
How do I remove a receiver from the app?
(35429 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(33567 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(35178 views)
The Slow Motion button (and / or macros) do not work well.
(35616 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(36990 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(35019 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)