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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(110725 views)
Is Cognitial Mobile on Google+ or Google Groups?
(149790 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(99975 views)
Known Issues (current version)
(77690 views)
What can I expect to see in future versions? ("ToDo")
(80272 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(125380 views)
What are the requirements for the DirecTV Remote+ apps?
(107753 views)
The app crashes when I try to scan
(78048 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80740 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(80080 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(80449 views)
Advanced support options
(78381 views)
What is the MEmote?
(35272 views)
One or more receivers are listed as "UNNAMED"
(37996 views)
I can't find the menus in the main DirecTV Remote+ app!
(37123 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(44729 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(43669 views)
The Mini-Guide fails to retrieve data for some channels
(37735 views)
Can I control the Genie and CLIENT devices?
(38129 views)
I am unable to see or use any menus in the app
(38134 views)
Why doesn't the mini-guide show any favorite channels?
(37421 views)
What permissions does the DirecTV Remote app use?
(38427 views)
Is there an easter egg in DirecTV Remote+ Pro?
(37892 views)
How do I manually add a receiver?
(41657 views)
How do I rename a receiver?
(44225 views)
How do I make a backup of my app's settings or copy them to another device?
(40031 views)
How do I reset the app's configuration to brand new?
(44307 views)
How do I get back to the Scan screen I saw when I first used the app?
(50514 views)
Confirming settings on the DirecTV receiver or DVR itself
(865552 views)
The app keeps asking me to rate it even though I already have
(38766 views)
How do I fully exit or close the app?
(37772 views)
Do you offer technical support?
(38717 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(39821 views)
(PRO-only) How does the Mini-Guide Source option work?
(37703 views)
How do I remove a receiver from the app?
(41250 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(39445 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(41057 views)
The Slow Motion button (and / or macros) do not work well.
(41475 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(42815 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(40869 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)