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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(109257 views)
Is Cognitial Mobile on Google+ or Google Groups?
(146404 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(98779 views)
Known Issues (current version)
(77465 views)
What can I expect to see in future versions? ("ToDo")
(80000 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124982 views)
What are the requirements for the DirecTV Remote+ apps?
(107329 views)
The app crashes when I try to scan
(77823 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80464 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79838 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(78011 views)
Advanced support options
(75110 views)
What is the MEmote?
(33815 views)
One or more receivers are listed as "UNNAMED"
(36544 views)
I can't find the menus in the main DirecTV Remote+ app!
(35721 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(43076 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(41980 views)
The Mini-Guide fails to retrieve data for some channels
(36311 views)
Can I control the Genie and CLIENT devices?
(36642 views)
I am unable to see or use any menus in the app
(36687 views)
Why doesn't the mini-guide show any favorite channels?
(35971 views)
What permissions does the DirecTV Remote app use?
(36955 views)
Is there an easter egg in DirecTV Remote+ Pro?
(36474 views)
How do I manually add a receiver?
(40242 views)
How do I rename a receiver?
(42787 views)
How do I make a backup of my app's settings or copy them to another device?
(38607 views)
How do I reset the app's configuration to brand new?
(42897 views)
How do I get back to the Scan screen I saw when I first used the app?
(49048 views)
Confirming settings on the DirecTV receiver or DVR itself
(862632 views)
The app keeps asking me to rate it even though I already have
(37363 views)
How do I fully exit or close the app?
(36341 views)
Do you offer technical support?
(37295 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(38349 views)
(PRO-only) How does the Mini-Guide Source option work?
(36244 views)
How do I remove a receiver from the app?
(39776 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(37992 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(39571 views)
The Slow Motion button (and / or macros) do not work well.
(39995 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(41332 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(39408 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)