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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(108708 views)
Is Cognitial Mobile on Google+ or Google Groups?
(144888 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(98307 views)
Known Issues (current version)
(77451 views)
What can I expect to see in future versions? ("ToDo")
(79985 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124901 views)
What are the requirements for the DirecTV Remote+ apps?
(107258 views)
The app crashes when I try to scan
(77810 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80453 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79821 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(76816 views)
Advanced support options
(73516 views)
What is the MEmote?
(33115 views)
One or more receivers are listed as "UNNAMED"
(35849 views)
I can't find the menus in the main DirecTV Remote+ app!
(34974 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(42248 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(41162 views)
The Mini-Guide fails to retrieve data for some channels
(35562 views)
Can I control the Genie and CLIENT devices?
(35943 views)
I am unable to see or use any menus in the app
(35962 views)
Why doesn't the mini-guide show any favorite channels?
(35242 views)
What permissions does the DirecTV Remote app use?
(36247 views)
Is there an easter egg in DirecTV Remote+ Pro?
(35739 views)
How do I manually add a receiver?
(39523 views)
How do I rename a receiver?
(42085 views)
How do I make a backup of my app's settings or copy them to another device?
(37912 views)
How do I reset the app's configuration to brand new?
(42194 views)
How do I get back to the Scan screen I saw when I first used the app?
(48304 views)
Confirming settings on the DirecTV receiver or DVR itself
(861232 views)
The app keeps asking me to rate it even though I already have
(36644 views)
How do I fully exit or close the app?
(35646 views)
Do you offer technical support?
(36554 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(37615 views)
(PRO-only) How does the Mini-Guide Source option work?
(35507 views)
How do I remove a receiver from the app?
(39091 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(37271 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(38854 views)
The Slow Motion button (and / or macros) do not work well.
(39278 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(40645 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(38699 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)