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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(106458 views)
Is Cognitial Mobile on Google+ or Google Groups?
(138775 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(96532 views)
Known Issues (current version)
(77398 views)
What can I expect to see in future versions? ("ToDo")
(79936 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124581 views)
What are the requirements for the DirecTV Remote+ apps?
(106941 views)
The app crashes when I try to scan
(77760 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80406 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79767 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(71890 views)
Advanced support options
(67200 views)
What is the MEmote?
(30083 views)
One or more receivers are listed as "UNNAMED"
(32782 views)
I can't find the menus in the main DirecTV Remote+ app!
(31941 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(38803 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(37756 views)
The Mini-Guide fails to retrieve data for some channels
(32473 views)
Can I control the Genie and CLIENT devices?
(32942 views)
I am unable to see or use any menus in the app
(32958 views)
Why doesn't the mini-guide show any favorite channels?
(32186 views)
What permissions does the DirecTV Remote app use?
(33218 views)
Is there an easter egg in DirecTV Remote+ Pro?
(32721 views)
How do I manually add a receiver?
(36467 views)
How do I rename a receiver?
(39034 views)
How do I make a backup of my app's settings or copy them to another device?
(34845 views)
How do I reset the app's configuration to brand new?
(39166 views)
How do I get back to the Scan screen I saw when I first used the app?
(45315 views)
Confirming settings on the DirecTV receiver or DVR itself
(855379 views)
The app keeps asking me to rate it even though I already have
(33574 views)
How do I fully exit or close the app?
(32625 views)
Do you offer technical support?
(33522 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(34618 views)
(PRO-only) How does the Mini-Guide Source option work?
(32456 views)
How do I remove a receiver from the app?
(36063 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(34188 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(35804 views)
The Slow Motion button (and / or macros) do not work well.
(36230 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(37588 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(35634 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)