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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(100106 views)
Is Cognitial Mobile on Google+ or Google Groups?
(127662 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(90593 views)
Known Issues (current version)
(73210 views)
What can I expect to see in future versions? ("ToDo")
(75737 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(120144 views)
What are the requirements for the DirecTV Remote+ apps?
(102643 views)
The app crashes when I try to scan
(73538 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(76227 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(75555 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(65917 views)
Advanced support options
(60802 views)
What is the MEmote?
(26775 views)
One or more receivers are listed as "UNNAMED"
(29462 views)
I can't find the menus in the main DirecTV Remote+ app!
(28590 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(35121 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(33995 views)
The Mini-Guide fails to retrieve data for some channels
(29185 views)
Can I control the Genie and CLIENT devices?
(29633 views)
I am unable to see or use any menus in the app
(29588 views)
Why doesn't the mini-guide show any favorite channels?
(28833 views)
What permissions does the DirecTV Remote app use?
(29964 views)
Is there an easter egg in DirecTV Remote+ Pro?
(29403 views)
How do I manually add a receiver?
(33187 views)
How do I rename a receiver?
(35767 views)
How do I make a backup of my app's settings or copy them to another device?
(31536 views)
How do I reset the app's configuration to brand new?
(35731 views)
How do I get back to the Scan screen I saw when I first used the app?
(41901 views)
Confirming settings on the DirecTV receiver or DVR itself
(847955 views)
The app keeps asking me to rate it even though I already have
(30255 views)
How do I fully exit or close the app?
(29245 views)
Do you offer technical support?
(30204 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31253 views)
(PRO-only) How does the Mini-Guide Source option work?
(29152 views)
How do I remove a receiver from the app?
(32698 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30899 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(32496 views)
The Slow Motion button (and / or macros) do not work well.
(32954 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(34317 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32230 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)