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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(92626 views)
Is Cognitial Mobile on Google+ or Google Groups?
(116180 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(83281 views)
Known Issues (current version)
(66948 views)
What can I expect to see in future versions? ("ToDo")
(69315 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(112838 views)
What are the requirements for the DirecTV Remote+ apps?
(95250 views)
The app crashes when I try to scan
(67124 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(69816 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(69071 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(62203 views)
Advanced support options
(57618 views)
What is the MEmote?
(25084 views)
One or more receivers are listed as "UNNAMED"
(27778 views)
I can't find the menus in the main DirecTV Remote+ app!
(26866 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(33171 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(32055 views)
The Mini-Guide fails to retrieve data for some channels
(27355 views)
Can I control the Genie and CLIENT devices?
(27866 views)
I am unable to see or use any menus in the app
(27787 views)
Why doesn't the mini-guide show any favorite channels?
(27057 views)
What permissions does the DirecTV Remote app use?
(28216 views)
Is there an easter egg in DirecTV Remote+ Pro?
(27661 views)
How do I manually add a receiver?
(31348 views)
How do I rename a receiver?
(33998 views)
How do I make a backup of my app's settings or copy them to another device?
(29771 views)
How do I reset the app's configuration to brand new?
(33995 views)
How do I get back to the Scan screen I saw when I first used the app?
(40152 views)
Confirming settings on the DirecTV receiver or DVR itself
(842081 views)
The app keeps asking me to rate it even though I already have
(28502 views)
How do I fully exit or close the app?
(27465 views)
Do you offer technical support?
(28490 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(29416 views)
(PRO-only) How does the Mini-Guide Source option work?
(27462 views)
How do I remove a receiver from the app?
(30932 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(29120 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(30725 views)
The Slow Motion button (and / or macros) do not work well.
(31234 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(32529 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(30495 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)