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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(109042 views)
Is Cognitial Mobile on Google+ or Google Groups?
(145815 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(98610 views)
Known Issues (current version)
(77461 views)
What can I expect to see in future versions? ("ToDo")
(79995 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124954 views)
What are the requirements for the DirecTV Remote+ apps?
(107297 views)
The app crashes when I try to scan
(77816 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80457 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79828 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(77574 views)
Advanced support options
(74465 views)
What is the MEmote?
(33530 views)
One or more receivers are listed as "UNNAMED"
(36279 views)
I can't find the menus in the main DirecTV Remote+ app!
(35436 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(42778 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(41680 views)
The Mini-Guide fails to retrieve data for some channels
(36049 views)
Can I control the Genie and CLIENT devices?
(36372 views)
I am unable to see or use any menus in the app
(36391 views)
Why doesn't the mini-guide show any favorite channels?
(35704 views)
What permissions does the DirecTV Remote app use?
(36676 views)
Is there an easter egg in DirecTV Remote+ Pro?
(36196 views)
How do I manually add a receiver?
(39954 views)
How do I rename a receiver?
(42527 views)
How do I make a backup of my app's settings or copy them to another device?
(38326 views)
How do I reset the app's configuration to brand new?
(42624 views)
How do I get back to the Scan screen I saw when I first used the app?
(48766 views)
Confirming settings on the DirecTV receiver or DVR itself
(862107 views)
The app keeps asking me to rate it even though I already have
(37067 views)
How do I fully exit or close the app?
(36090 views)
Do you offer technical support?
(36999 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(38081 views)
(PRO-only) How does the Mini-Guide Source option work?
(35974 views)
How do I remove a receiver from the app?
(39512 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(37718 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(39285 views)
The Slow Motion button (and / or macros) do not work well.
(39705 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(41072 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(39129 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)