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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(101035 views)
Is Cognitial Mobile on Google+ or Google Groups?
(128879 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(91485 views)
Known Issues (current version)
(73975 views)
What can I expect to see in future versions? ("ToDo")
(76462 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(120848 views)
What are the requirements for the DirecTV Remote+ apps?
(103376 views)
The app crashes when I try to scan
(74293 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(76967 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(76309 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(66320 views)
Advanced support options
(61162 views)
What is the MEmote?
(26967 views)
One or more receivers are listed as "UNNAMED"
(29654 views)
I can't find the menus in the main DirecTV Remote+ app!
(28817 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(35347 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(34245 views)
The Mini-Guide fails to retrieve data for some channels
(29364 views)
Can I control the Genie and CLIENT devices?
(29857 views)
I am unable to see or use any menus in the app
(29781 views)
Why doesn't the mini-guide show any favorite channels?
(29027 views)
What permissions does the DirecTV Remote app use?
(30160 views)
Is there an easter egg in DirecTV Remote+ Pro?
(29625 views)
How do I manually add a receiver?
(33383 views)
How do I rename a receiver?
(35971 views)
How do I make a backup of my app's settings or copy them to another device?
(31746 views)
How do I reset the app's configuration to brand new?
(35953 views)
How do I get back to the Scan screen I saw when I first used the app?
(42112 views)
Confirming settings on the DirecTV receiver or DVR itself
(848519 views)
The app keeps asking me to rate it even though I already have
(30445 views)
How do I fully exit or close the app?
(29450 views)
Do you offer technical support?
(30441 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31461 views)
(PRO-only) How does the Mini-Guide Source option work?
(29339 views)
How do I remove a receiver from the app?
(32927 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31095 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(32699 views)
The Slow Motion button (and / or macros) do not work well.
(33164 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(34539 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32431 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)