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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(97118 views)
Is Cognitial Mobile on Google+ or Google Groups?
(123144 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(87654 views)
Known Issues (current version)
(70745 views)
What can I expect to see in future versions? ("ToDo")
(73167 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(117356 views)
What are the requirements for the DirecTV Remote+ apps?
(99813 views)
The app crashes when I try to scan
(71005 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(73758 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(73018 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(64415 views)
Advanced support options
(59560 views)
What is the MEmote?
(26073 views)
One or more receivers are listed as "UNNAMED"
(28811 views)
I can't find the menus in the main DirecTV Remote+ app!
(27918 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(34340 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(33215 views)
The Mini-Guide fails to retrieve data for some channels
(28453 views)
Can I control the Genie and CLIENT devices?
(28937 views)
I am unable to see or use any menus in the app
(28904 views)
Why doesn't the mini-guide show any favorite channels?
(28131 views)
What permissions does the DirecTV Remote app use?
(29277 views)
Is there an easter egg in DirecTV Remote+ Pro?
(28730 views)
How do I manually add a receiver?
(32448 views)
How do I rename a receiver?
(35080 views)
How do I make a backup of my app's settings or copy them to another device?
(30836 views)
How do I reset the app's configuration to brand new?
(35043 views)
How do I get back to the Scan screen I saw when I first used the app?
(41219 views)
Confirming settings on the DirecTV receiver or DVR itself
(845680 views)
The app keeps asking me to rate it even though I already have
(29598 views)
How do I fully exit or close the app?
(28528 views)
Do you offer technical support?
(29514 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(30549 views)
(PRO-only) How does the Mini-Guide Source option work?
(28501 views)
How do I remove a receiver from the app?
(31996 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30223 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(31812 views)
The Slow Motion button (and / or macros) do not work well.
(32277 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33596 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31578 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)