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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(107234 views)
Is Cognitial Mobile on Google+ or Google Groups?
(140898 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97142 views)
Known Issues (current version)
(77420 views)
What can I expect to see in future versions? ("ToDo")
(79945 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124694 views)
What are the requirements for the DirecTV Remote+ apps?
(107058 views)
The app crashes when I try to scan
(77778 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80415 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79788 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(73526 views)
Advanced support options
(69355 views)
What is the MEmote?
(31123 views)
One or more receivers are listed as "UNNAMED"
(33864 views)
I can't find the menus in the main DirecTV Remote+ app!
(32977 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(40018 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(38946 views)
The Mini-Guide fails to retrieve data for some channels
(33585 views)
Can I control the Genie and CLIENT devices?
(33961 views)
I am unable to see or use any menus in the app
(33998 views)
Why doesn't the mini-guide show any favorite channels?
(33243 views)
What permissions does the DirecTV Remote app use?
(34304 views)
Is there an easter egg in DirecTV Remote+ Pro?
(33768 views)
How do I manually add a receiver?
(37566 views)
How do I rename a receiver?
(40124 views)
How do I make a backup of my app's settings or copy them to another device?
(35901 views)
How do I reset the app's configuration to brand new?
(40188 views)
How do I get back to the Scan screen I saw when I first used the app?
(46369 views)
Confirming settings on the DirecTV receiver or DVR itself
(857382 views)
The app keeps asking me to rate it even though I already have
(34647 views)
How do I fully exit or close the app?
(33657 views)
Do you offer technical support?
(34559 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(35667 views)
(PRO-only) How does the Mini-Guide Source option work?
(33526 views)
How do I remove a receiver from the app?
(37056 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(35238 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(36876 views)
The Slow Motion button (and / or macros) do not work well.
(37292 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(38614 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(36670 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)