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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(103120 views)
Is Cognitial Mobile on Google+ or Google Groups?
(131800 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(93513 views)
Known Issues (current version)
(75805 views)
What can I expect to see in future versions? ("ToDo")
(78228 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(122704 views)
What are the requirements for the DirecTV Remote+ apps?
(105114 views)
The app crashes when I try to scan
(76143 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(78740 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(78167 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(67341 views)
Advanced support options
(62021 views)
What is the MEmote?
(27495 views)
One or more receivers are listed as "UNNAMED"
(30164 views)
I can't find the menus in the main DirecTV Remote+ app!
(29332 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(35860 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(34815 views)
The Mini-Guide fails to retrieve data for some channels
(29849 views)
Can I control the Genie and CLIENT devices?
(30337 views)
I am unable to see or use any menus in the app
(30270 views)
Why doesn't the mini-guide show any favorite channels?
(29561 views)
What permissions does the DirecTV Remote app use?
(30634 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30075 views)
How do I manually add a receiver?
(33846 views)
How do I rename a receiver?
(36455 views)
How do I make a backup of my app's settings or copy them to another device?
(32284 views)
How do I reset the app's configuration to brand new?
(36473 views)
How do I get back to the Scan screen I saw when I first used the app?
(42639 views)
Confirming settings on the DirecTV receiver or DVR itself
(849832 views)
The app keeps asking me to rate it even though I already have
(30941 views)
How do I fully exit or close the app?
(29928 views)
Do you offer technical support?
(30933 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31969 views)
(PRO-only) How does the Mini-Guide Source option work?
(29810 views)
How do I remove a receiver from the app?
(33418 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31619 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33179 views)
The Slow Motion button (and / or macros) do not work well.
(33662 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35012 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32958 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)