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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(101866 views)
Is Cognitial Mobile on Google+ or Google Groups?
(130042 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(92299 views)
Known Issues (current version)
(74669 views)
What can I expect to see in future versions? ("ToDo")
(77166 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(121556 views)
What are the requirements for the DirecTV Remote+ apps?
(104054 views)
The app crashes when I try to scan
(75023 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(77662 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(77030 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(66737 views)
Advanced support options
(61493 views)
What is the MEmote?
(27163 views)
One or more receivers are listed as "UNNAMED"
(29861 views)
I can't find the menus in the main DirecTV Remote+ app!
(29014 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(35538 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(34470 views)
The Mini-Guide fails to retrieve data for some channels
(29568 views)
Can I control the Genie and CLIENT devices?
(30051 views)
I am unable to see or use any menus in the app
(29978 views)
Why doesn't the mini-guide show any favorite channels?
(29226 views)
What permissions does the DirecTV Remote app use?
(30350 views)
Is there an easter egg in DirecTV Remote+ Pro?
(29816 views)
How do I manually add a receiver?
(33560 views)
How do I rename a receiver?
(36164 views)
How do I make a backup of my app's settings or copy them to another device?
(31960 views)
How do I reset the app's configuration to brand new?
(36166 views)
How do I get back to the Scan screen I saw when I first used the app?
(42331 views)
Confirming settings on the DirecTV receiver or DVR itself
(849054 views)
The app keeps asking me to rate it even though I already have
(30642 views)
How do I fully exit or close the app?
(29618 views)
Do you offer technical support?
(30625 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31650 views)
(PRO-only) How does the Mini-Guide Source option work?
(29538 views)
How do I remove a receiver from the app?
(33099 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31286 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(32889 views)
The Slow Motion button (and / or macros) do not work well.
(33352 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(34714 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32651 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)