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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(105203 views)
Is Cognitial Mobile on Google+ or Google Groups?
(135160 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(95524 views)
Known Issues (current version)
(77369 views)
What can I expect to see in future versions? ("ToDo")
(79915 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124417 views)
What are the requirements for the DirecTV Remote+ apps?
(106770 views)
The app crashes when I try to scan
(77735 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80369 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79733 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(69034 views)
Advanced support options
(63632 views)
What is the MEmote?
(28357 views)
One or more receivers are listed as "UNNAMED"
(31029 views)
I can't find the menus in the main DirecTV Remote+ app!
(30153 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36847 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35747 views)
The Mini-Guide fails to retrieve data for some channels
(30736 views)
Can I control the Genie and CLIENT devices?
(31192 views)
I am unable to see or use any menus in the app
(31175 views)
Why doesn't the mini-guide show any favorite channels?
(30436 views)
What permissions does the DirecTV Remote app use?
(31471 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30957 views)
How do I manually add a receiver?
(34731 views)
How do I rename a receiver?
(37284 views)
How do I make a backup of my app's settings or copy them to another device?
(33091 views)
How do I reset the app's configuration to brand new?
(37380 views)
How do I get back to the Scan screen I saw when I first used the app?
(43533 views)
Confirming settings on the DirecTV receiver or DVR itself
(851966 views)
The app keeps asking me to rate it even though I already have
(31813 views)
How do I fully exit or close the app?
(30855 views)
Do you offer technical support?
(31751 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32844 views)
(PRO-only) How does the Mini-Guide Source option work?
(30718 views)
How do I remove a receiver from the app?
(34248 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(32441 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(34030 views)
The Slow Motion button (and / or macros) do not work well.
(34495 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35855 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33894 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)