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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(109900 views)
Is Cognitial Mobile on Google+ or Google Groups?
(148134 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(99275 views)
Known Issues (current version)
(77474 views)
What can I expect to see in future versions? ("ToDo")
(80020 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(125068 views)
What are the requirements for the DirecTV Remote+ apps?
(107412 views)
The app crashes when I try to scan
(77836 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80489 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79858 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(79352 views)
Advanced support options
(76873 views)
What is the MEmote?
(34654 views)
One or more receivers are listed as "UNNAMED"
(37323 views)
I can't find the menus in the main DirecTV Remote+ app!
(36491 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(43953 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(42863 views)
The Mini-Guide fails to retrieve data for some channels
(37055 views)
Can I control the Genie and CLIENT devices?
(37469 views)
I am unable to see or use any menus in the app
(37492 views)
Why doesn't the mini-guide show any favorite channels?
(36699 views)
What permissions does the DirecTV Remote app use?
(37769 views)
Is there an easter egg in DirecTV Remote+ Pro?
(37260 views)
How do I manually add a receiver?
(41035 views)
How do I rename a receiver?
(43567 views)
How do I make a backup of my app's settings or copy them to another device?
(39411 views)
How do I reset the app's configuration to brand new?
(43686 views)
How do I get back to the Scan screen I saw when I first used the app?
(49854 views)
Confirming settings on the DirecTV receiver or DVR itself
(864175 views)
The app keeps asking me to rate it even though I already have
(38134 views)
How do I fully exit or close the app?
(37144 views)
Do you offer technical support?
(38049 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(39157 views)
(PRO-only) How does the Mini-Guide Source option work?
(37018 views)
How do I remove a receiver from the app?
(40582 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(38775 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(40359 views)
The Slow Motion button (and / or macros) do not work well.
(40804 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(42151 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(40216 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)