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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(95501 views)
Is Cognitial Mobile on Google+ or Google Groups?
(120930 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(86088 views)
Known Issues (current version)
(69398 views)
What can I expect to see in future versions? ("ToDo")
(71792 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(115899 views)
What are the requirements for the DirecTV Remote+ apps?
(98468 views)
The app crashes when I try to scan
(69591 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(72471 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(71681 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(63636 views)
Advanced support options
(58870 views)
What is the MEmote?
(25753 views)
One or more receivers are listed as "UNNAMED"
(28455 views)
I can't find the menus in the main DirecTV Remote+ app!
(27574 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(33910 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(32831 views)
The Mini-Guide fails to retrieve data for some channels
(28079 views)
Can I control the Genie and CLIENT devices?
(28536 views)
I am unable to see or use any menus in the app
(28512 views)
Why doesn't the mini-guide show any favorite channels?
(27787 views)
What permissions does the DirecTV Remote app use?
(28970 views)
Is there an easter egg in DirecTV Remote+ Pro?
(28370 views)
How do I manually add a receiver?
(32070 views)
How do I rename a receiver?
(34727 views)
How do I make a backup of my app's settings or copy them to another device?
(30498 views)
How do I reset the app's configuration to brand new?
(34695 views)
How do I get back to the Scan screen I saw when I first used the app?
(40879 views)
Confirming settings on the DirecTV receiver or DVR itself
(844606 views)
The app keeps asking me to rate it even though I already have
(29204 views)
How do I fully exit or close the app?
(28164 views)
Do you offer technical support?
(29162 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(30142 views)
(PRO-only) How does the Mini-Guide Source option work?
(28138 views)
How do I remove a receiver from the app?
(31657 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(29828 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(31450 views)
The Slow Motion button (and / or macros) do not work well.
(31933 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33239 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31228 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)