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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(106207 views)
Is Cognitial Mobile on Google+ or Google Groups?
(138092 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(96340 views)
Known Issues (current version)
(77393 views)
What can I expect to see in future versions? ("ToDo")
(79929 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124547 views)
What are the requirements for the DirecTV Remote+ apps?
(106915 views)
The app crashes when I try to scan
(77753 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80398 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79760 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(71360 views)
Advanced support options
(66488 views)
What is the MEmote?
(29753 views)
One or more receivers are listed as "UNNAMED"
(32441 views)
I can't find the menus in the main DirecTV Remote+ app!
(31586 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(38431 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(37355 views)
The Mini-Guide fails to retrieve data for some channels
(32142 views)
Can I control the Genie and CLIENT devices?
(32609 views)
I am unable to see or use any menus in the app
(32616 views)
Why doesn't the mini-guide show any favorite channels?
(31833 views)
What permissions does the DirecTV Remote app use?
(32874 views)
Is there an easter egg in DirecTV Remote+ Pro?
(32382 views)
How do I manually add a receiver?
(36132 views)
How do I rename a receiver?
(38658 views)
How do I make a backup of my app's settings or copy them to another device?
(34493 views)
How do I reset the app's configuration to brand new?
(38844 views)
How do I get back to the Scan screen I saw when I first used the app?
(45005 views)
Confirming settings on the DirecTV receiver or DVR itself
(854754 views)
The app keeps asking me to rate it even though I already have
(33233 views)
How do I fully exit or close the app?
(32296 views)
Do you offer technical support?
(33199 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(34283 views)
(PRO-only) How does the Mini-Guide Source option work?
(32138 views)
How do I remove a receiver from the app?
(35715 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(33823 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(35448 views)
The Slow Motion button (and / or macros) do not work well.
(35876 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(37240 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(35303 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)