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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(105864 views)
Is Cognitial Mobile on Google+ or Google Groups?
(137135 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(96058 views)
Known Issues (current version)
(77382 views)
What can I expect to see in future versions? ("ToDo")
(79924 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124514 views)
What are the requirements for the DirecTV Remote+ apps?
(106867 views)
The app crashes when I try to scan
(77742 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80388 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79750 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(70556 views)
Advanced support options
(65519 views)
What is the MEmote?
(29299 views)
One or more receivers are listed as "UNNAMED"
(31965 views)
I can't find the menus in the main DirecTV Remote+ app!
(31109 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(37884 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(36810 views)
The Mini-Guide fails to retrieve data for some channels
(31656 views)
Can I control the Genie and CLIENT devices?
(32117 views)
I am unable to see or use any menus in the app
(32151 views)
Why doesn't the mini-guide show any favorite channels?
(31318 views)
What permissions does the DirecTV Remote app use?
(32406 views)
Is there an easter egg in DirecTV Remote+ Pro?
(31877 views)
How do I manually add a receiver?
(35659 views)
How do I rename a receiver?
(38224 views)
How do I make a backup of my app's settings or copy them to another device?
(34023 views)
How do I reset the app's configuration to brand new?
(38352 views)
How do I get back to the Scan screen I saw when I first used the app?
(44525 views)
Confirming settings on the DirecTV receiver or DVR itself
(853857 views)
The app keeps asking me to rate it even though I already have
(32801 views)
How do I fully exit or close the app?
(31813 views)
Do you offer technical support?
(32719 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(33824 views)
(PRO-only) How does the Mini-Guide Source option work?
(31667 views)
How do I remove a receiver from the app?
(35187 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(33369 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(34990 views)
The Slow Motion button (and / or macros) do not work well.
(35402 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(36774 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(34816 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)