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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(99540 views)
Is Cognitial Mobile on Google+ or Google Groups?
(126886 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(90051 views)
Known Issues (current version)
(72736 views)
What can I expect to see in future versions? ("ToDo")
(75269 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(119682 views)
What are the requirements for the DirecTV Remote+ apps?
(102160 views)
The app crashes when I try to scan
(73088 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(75808 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(75101 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(65632 views)
Advanced support options
(60549 views)
What is the MEmote?
(26660 views)
One or more receivers are listed as "UNNAMED"
(29343 views)
I can't find the menus in the main DirecTV Remote+ app!
(28455 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(34976 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(33845 views)
The Mini-Guide fails to retrieve data for some channels
(29047 views)
Can I control the Genie and CLIENT devices?
(29501 views)
I am unable to see or use any menus in the app
(29453 views)
Why doesn't the mini-guide show any favorite channels?
(28700 views)
What permissions does the DirecTV Remote app use?
(29826 views)
Is there an easter egg in DirecTV Remote+ Pro?
(29281 views)
How do I manually add a receiver?
(33067 views)
How do I rename a receiver?
(35633 views)
How do I make a backup of my app's settings or copy them to another device?
(31397 views)
How do I reset the app's configuration to brand new?
(35601 views)
How do I get back to the Scan screen I saw when I first used the app?
(41791 views)
Confirming settings on the DirecTV receiver or DVR itself
(847595 views)
The app keeps asking me to rate it even though I already have
(30139 views)
How do I fully exit or close the app?
(29134 views)
Do you offer technical support?
(30085 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31134 views)
(PRO-only) How does the Mini-Guide Source option work?
(29035 views)
How do I remove a receiver from the app?
(32559 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30764 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(32360 views)
The Slow Motion button (and / or macros) do not work well.
(32837 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(34198 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32083 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)