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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(104823 views)
Is Cognitial Mobile on Google+ or Google Groups?
(134105 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(95223 views)
Known Issues (current version)
(77281 views)
What can I expect to see in future versions? ("ToDo")
(79822 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124142 views)
What are the requirements for the DirecTV Remote+ apps?
(106502 views)
The app crashes when I try to scan
(77572 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80189 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79659 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(68209 views)
Advanced support options
(62749 views)
What is the MEmote?
(27909 views)
One or more receivers are listed as "UNNAMED"
(30576 views)
I can't find the menus in the main DirecTV Remote+ app!
(29724 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36313 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35263 views)
The Mini-Guide fails to retrieve data for some channels
(30255 views)
Can I control the Genie and CLIENT devices?
(30750 views)
I am unable to see or use any menus in the app
(30691 views)
Why doesn't the mini-guide show any favorite channels?
(29936 views)
What permissions does the DirecTV Remote app use?
(30985 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30455 views)
How do I manually add a receiver?
(34261 views)
How do I rename a receiver?
(36852 views)
How do I make a backup of my app's settings or copy them to another device?
(32657 views)
How do I reset the app's configuration to brand new?
(36910 views)
How do I get back to the Scan screen I saw when I first used the app?
(43054 views)
Confirming settings on the DirecTV receiver or DVR itself
(850943 views)
The app keeps asking me to rate it even though I already have
(31376 views)
How do I fully exit or close the app?
(30352 views)
Do you offer technical support?
(31294 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32393 views)
(PRO-only) How does the Mini-Guide Source option work?
(30215 views)
How do I remove a receiver from the app?
(33815 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31999 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33590 views)
The Slow Motion button (and / or macros) do not work well.
(34048 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35415 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33392 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)