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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(103691 views)
Is Cognitial Mobile on Google+ or Google Groups?
(132563 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(94073 views)
Known Issues (current version)
(76286 views)
What can I expect to see in future versions? ("ToDo")
(78743 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(123199 views)
What are the requirements for the DirecTV Remote+ apps?
(105580 views)
The app crashes when I try to scan
(76618 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(79223 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(78642 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(67645 views)
Advanced support options
(62278 views)
What is the MEmote?
(27634 views)
One or more receivers are listed as "UNNAMED"
(30303 views)
I can't find the menus in the main DirecTV Remote+ app!
(29463 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36017 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(34978 views)
The Mini-Guide fails to retrieve data for some channels
(29967 views)
Can I control the Genie and CLIENT devices?
(30491 views)
I am unable to see or use any menus in the app
(30395 views)
Why doesn't the mini-guide show any favorite channels?
(29687 views)
What permissions does the DirecTV Remote app use?
(30735 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30214 views)
How do I manually add a receiver?
(33979 views)
How do I rename a receiver?
(36575 views)
How do I make a backup of my app's settings or copy them to another device?
(32411 views)
How do I reset the app's configuration to brand new?
(36618 views)
How do I get back to the Scan screen I saw when I first used the app?
(42778 views)
Confirming settings on the DirecTV receiver or DVR itself
(850227 views)
The app keeps asking me to rate it even though I already have
(31091 views)
How do I fully exit or close the app?
(30063 views)
Do you offer technical support?
(31071 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32091 views)
(PRO-only) How does the Mini-Guide Source option work?
(29950 views)
How do I remove a receiver from the app?
(33549 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31741 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33342 views)
The Slow Motion button (and / or macros) do not work well.
(33797 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35140 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33110 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)