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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(92807 views)
Is Cognitial Mobile on Google+ or Google Groups?
(116427 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(83452 views)
Known Issues (current version)
(67076 views)
What can I expect to see in future versions? ("ToDo")
(69445 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(113000 views)
What are the requirements for the DirecTV Remote+ apps?
(95445 views)
The app crashes when I try to scan
(67280 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(69985 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(69239 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(62287 views)
Advanced support options
(57696 views)
What is the MEmote?
(25123 views)
One or more receivers are listed as "UNNAMED"
(27810 views)
I can't find the menus in the main DirecTV Remote+ app!
(26907 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(33225 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(32096 views)
The Mini-Guide fails to retrieve data for some channels
(27399 views)
Can I control the Genie and CLIENT devices?
(27914 views)
I am unable to see or use any menus in the app
(27832 views)
Why doesn't the mini-guide show any favorite channels?
(27105 views)
What permissions does the DirecTV Remote app use?
(28268 views)
Is there an easter egg in DirecTV Remote+ Pro?
(27701 views)
How do I manually add a receiver?
(31404 views)
How do I rename a receiver?
(34037 views)
How do I make a backup of my app's settings or copy them to another device?
(29831 views)
How do I reset the app's configuration to brand new?
(34038 views)
How do I get back to the Scan screen I saw when I first used the app?
(40192 views)
Confirming settings on the DirecTV receiver or DVR itself
(842201 views)
The app keeps asking me to rate it even though I already have
(28546 views)
How do I fully exit or close the app?
(27509 views)
Do you offer technical support?
(28538 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(29470 views)
(PRO-only) How does the Mini-Guide Source option work?
(27506 views)
How do I remove a receiver from the app?
(30972 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(29162 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(30759 views)
The Slow Motion button (and / or macros) do not work well.
(31261 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(32567 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(30543 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)