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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(95377 views)
Is Cognitial Mobile on Google+ or Google Groups?
(120753 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(85963 views)
Known Issues (current version)
(69273 views)
What can I expect to see in future versions? ("ToDo")
(71697 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(115799 views)
What are the requirements for the DirecTV Remote+ apps?
(98342 views)
The app crashes when I try to scan
(69463 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(72338 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(71577 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(63583 views)
Advanced support options
(58805 views)
What is the MEmote?
(25727 views)
One or more receivers are listed as "UNNAMED"
(28426 views)
I can't find the menus in the main DirecTV Remote+ app!
(27538 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(33878 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(32796 views)
The Mini-Guide fails to retrieve data for some channels
(28047 views)
Can I control the Genie and CLIENT devices?
(28516 views)
I am unable to see or use any menus in the app
(28481 views)
Why doesn't the mini-guide show any favorite channels?
(27758 views)
What permissions does the DirecTV Remote app use?
(28938 views)
Is there an easter egg in DirecTV Remote+ Pro?
(28327 views)
How do I manually add a receiver?
(32047 views)
How do I rename a receiver?
(34695 views)
How do I make a backup of my app's settings or copy them to another device?
(30462 views)
How do I reset the app's configuration to brand new?
(34670 views)
How do I get back to the Scan screen I saw when I first used the app?
(40853 views)
Confirming settings on the DirecTV receiver or DVR itself
(844523 views)
The app keeps asking me to rate it even though I already have
(29168 views)
How do I fully exit or close the app?
(28134 views)
Do you offer technical support?
(29130 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(30106 views)
(PRO-only) How does the Mini-Guide Source option work?
(28118 views)
How do I remove a receiver from the app?
(31631 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(29803 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(31416 views)
The Slow Motion button (and / or macros) do not work well.
(31897 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33216 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31202 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)