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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(105969 views)
Is Cognitial Mobile on Google+ or Google Groups?
(137409 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(96142 views)
Known Issues (current version)
(77384 views)
What can I expect to see in future versions? ("ToDo")
(79927 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124522 views)
What are the requirements for the DirecTV Remote+ apps?
(106883 views)
The app crashes when I try to scan
(77744 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80390 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79755 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(70798 views)
Advanced support options
(65817 views)
What is the MEmote?
(29434 views)
One or more receivers are listed as "UNNAMED"
(32120 views)
I can't find the menus in the main DirecTV Remote+ app!
(31283 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(38051 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(36973 views)
The Mini-Guide fails to retrieve data for some channels
(31807 views)
Can I control the Genie and CLIENT devices?
(32288 views)
I am unable to see or use any menus in the app
(32303 views)
Why doesn't the mini-guide show any favorite channels?
(31463 views)
What permissions does the DirecTV Remote app use?
(32581 views)
Is there an easter egg in DirecTV Remote+ Pro?
(32027 views)
How do I manually add a receiver?
(35796 views)
How do I rename a receiver?
(38372 views)
How do I make a backup of my app's settings or copy them to another device?
(34176 views)
How do I reset the app's configuration to brand new?
(38528 views)
How do I get back to the Scan screen I saw when I first used the app?
(44675 views)
Confirming settings on the DirecTV receiver or DVR itself
(854141 views)
The app keeps asking me to rate it even though I already have
(32941 views)
How do I fully exit or close the app?
(31961 views)
Do you offer technical support?
(32877 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(33980 views)
(PRO-only) How does the Mini-Guide Source option work?
(31829 views)
How do I remove a receiver from the app?
(35361 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(33507 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(35116 views)
The Slow Motion button (and / or macros) do not work well.
(35555 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(36911 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(34952 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)