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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(103982 views)
Is Cognitial Mobile on Google+ or Google Groups?
(132937 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(94368 views)
Known Issues (current version)
(76518 views)
What can I expect to see in future versions? ("ToDo")
(79023 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(123444 views)
What are the requirements for the DirecTV Remote+ apps?
(105812 views)
The app crashes when I try to scan
(76855 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(79458 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(78844 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(67775 views)
Advanced support options
(62397 views)
What is the MEmote?
(27692 views)
One or more receivers are listed as "UNNAMED"
(30365 views)
I can't find the menus in the main DirecTV Remote+ app!
(29521 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36090 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35057 views)
The Mini-Guide fails to retrieve data for some channels
(30039 views)
Can I control the Genie and CLIENT devices?
(30551 views)
I am unable to see or use any menus in the app
(30472 views)
Why doesn't the mini-guide show any favorite channels?
(29753 views)
What permissions does the DirecTV Remote app use?
(30793 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30275 views)
How do I manually add a receiver?
(34051 views)
How do I rename a receiver?
(36642 views)
How do I make a backup of my app's settings or copy them to another device?
(32478 views)
How do I reset the app's configuration to brand new?
(36689 views)
How do I get back to the Scan screen I saw when I first used the app?
(42856 views)
Confirming settings on the DirecTV receiver or DVR itself
(850410 views)
The app keeps asking me to rate it even though I already have
(31150 views)
How do I fully exit or close the app?
(30127 views)
Do you offer technical support?
(31128 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32156 views)
(PRO-only) How does the Mini-Guide Source option work?
(30024 views)
How do I remove a receiver from the app?
(33605 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31799 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33402 views)
The Slow Motion button (and / or macros) do not work well.
(33860 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35213 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33159 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)