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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(92998 views)
Is Cognitial Mobile on Google+ or Google Groups?
(116663 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(83611 views)
Known Issues (current version)
(67215 views)
What can I expect to see in future versions? ("ToDo")
(69579 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(113140 views)
What are the requirements for the DirecTV Remote+ apps?
(95604 views)
The app crashes when I try to scan
(67428 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(70131 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(69365 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(62361 views)
Advanced support options
(57765 views)
What is the MEmote?
(25170 views)
One or more receivers are listed as "UNNAMED"
(27850 views)
I can't find the menus in the main DirecTV Remote+ app!
(26951 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(33276 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(32141 views)
The Mini-Guide fails to retrieve data for some channels
(27446 views)
Can I control the Genie and CLIENT devices?
(27965 views)
I am unable to see or use any menus in the app
(27881 views)
Why doesn't the mini-guide show any favorite channels?
(27136 views)
What permissions does the DirecTV Remote app use?
(28308 views)
Is there an easter egg in DirecTV Remote+ Pro?
(27743 views)
How do I manually add a receiver?
(31441 views)
How do I rename a receiver?
(34088 views)
How do I make a backup of my app's settings or copy them to another device?
(29870 views)
How do I reset the app's configuration to brand new?
(34066 views)
How do I get back to the Scan screen I saw when I first used the app?
(40231 views)
Confirming settings on the DirecTV receiver or DVR itself
(842310 views)
The app keeps asking me to rate it even though I already have
(28587 views)
How do I fully exit or close the app?
(27554 views)
Do you offer technical support?
(28575 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(29520 views)
(PRO-only) How does the Mini-Guide Source option work?
(27545 views)
How do I remove a receiver from the app?
(31021 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(29212 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(30795 views)
The Slow Motion button (and / or macros) do not work well.
(31304 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(32606 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(30580 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)