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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(107171 views)
Is Cognitial Mobile on Google+ or Google Groups?
(140703 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97097 views)
Known Issues (current version)
(77418 views)
What can I expect to see in future versions? ("ToDo")
(79944 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124681 views)
What are the requirements for the DirecTV Remote+ apps?
(107051 views)
The app crashes when I try to scan
(77776 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80414 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79787 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(73361 views)
Advanced support options
(69171 views)
What is the MEmote?
(31030 views)
One or more receivers are listed as "UNNAMED"
(33766 views)
I can't find the menus in the main DirecTV Remote+ app!
(32886 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(39908 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(38840 views)
The Mini-Guide fails to retrieve data for some channels
(33484 views)
Can I control the Genie and CLIENT devices?
(33874 views)
I am unable to see or use any menus in the app
(33921 views)
Why doesn't the mini-guide show any favorite channels?
(33157 views)
What permissions does the DirecTV Remote app use?
(34216 views)
Is there an easter egg in DirecTV Remote+ Pro?
(33675 views)
How do I manually add a receiver?
(37457 views)
How do I rename a receiver?
(40026 views)
How do I make a backup of my app's settings or copy them to another device?
(35800 views)
How do I reset the app's configuration to brand new?
(40086 views)
How do I get back to the Scan screen I saw when I first used the app?
(46248 views)
Confirming settings on the DirecTV receiver or DVR itself
(857200 views)
The app keeps asking me to rate it even though I already have
(34558 views)
How do I fully exit or close the app?
(33563 views)
Do you offer technical support?
(34448 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(35562 views)
(PRO-only) How does the Mini-Guide Source option work?
(33440 views)
How do I remove a receiver from the app?
(36960 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(35144 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(36776 views)
The Slow Motion button (and / or macros) do not work well.
(37198 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(38513 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(36571 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)